My Agent is the user interface where you can chat with an AI agent or a live agent from the call center that will be available for use to owners 24/7. It will interact with you through a messaging application on the WorldMark website. This AI chatbot will find answers to your questions via info center and your club website.

At this time, My Agent will encourage you to call Owner Services at 800-457-0103 for further assistance, if needed.

It is located on the post-login pages. It will appear in the lower right-hand corner of the screen for computer users and mobile devices.

My Agent will show as a message bubble icon in the bottom right corner where you can select the tray to type within to start asking questions.