Take a look at the latest updates to your owner website:

  • Regional Search: When searching for your next WorldMark resort, you will now have the option to search by region. This is a great tool if you are not familiar with resort names or if you want to view all resort possibilities within a region. A selection of regions will be shown when clicking in the resort search bar. After choosing a region, add dates to finalize your search and continue booking your next vacation.
  • Saved Search: If you are searching for the same resort and dates more than once and a waitlist is not available, owners are now able to save their search. This feature will allow owners to search for their favorite resorts faster and more efficiently, putting more time and energy back into their vacation. To use this feature, when starting a new reservation search, a blue “Save Search” icon will appear to the right of your resort and dates. To find your saved searches, log into the website and click on “Saved Searches” on the left hand side of the owner dashboard.
    UX redesign of New and Modifying existing reservations when selecting credit protection. Update Credit Protection Checkbox - Currently by default, this checkbox is checked. Request is to make the checkbox more obvious that it can be checked/unchecked.


Bug fixes:
  • N/A


More improvements are on the way. Your club is continuously working behind the scenes to address your feedback and resolve technical issues. As the website evolves, please share your comments via the “Give Feedback” tab on the right-hand side.

Need help registering, finding availability, modifying reservations, or joining a resort’s waitlist? Head to the Navigating Your Website page for videos that show you how to do it all, step-by-step.


Other recent updates:
  • 5/16
  • 4/9
  • 4/8
  • 3/27
  • 2/23
    • The top pages visited by owners have been updated to incorporate a new availability search widget. This enhancement allows owners to conveniently search for resort availability and Bonus Time options on numerous pages, expanding beyond just the dashboard or the Search Resorts page.
    • A fix is underway for owners who are getting a blank white screen when using different areas of the website.
    • A fix is being implemented to help with service call failures for the MFA step that returns owners back when the username/password entered is incorrect. 
    • In the Bonus Time search feature, the conversion rate has been updated to the 2024 rate and a bug was fixed on the loading screen when owners select dates.
  • 12/14
  • 11/14
  • 10/13
  • 9/28
    • WorldMark Pending Owners have a few more User Interface changes that will be rolling out soon. (Email trigger setup still being delivered)
    • A bug affecting the resort search component's ability to exclude unpublished/inactive resorts has been fixed.
    • A bug affecting the Owners' ability to pay their loans online after the 9/13 release has been fixed.
    • A bug affecting the confirmation of due being paid via Paypal has been fixed.
  • 9/13
    • In response to owner requests, you now have the option to access a list of countries from a dropdown list on the Permission Addendum Form.
    • WorldMark Pending Owners will soon receive email triggers for same-day registration. A new User Interface will be rolling out soon.
    • The required zip code field has been removed for international users when a cash payment is required.
    • A bug affecting the dropdown feature on the Monthly Availability calendar for CWSP suite types has been fixed.
    • A bug affecting the Waitlist Requests and Allowed Length of stays has been fixed for owners
  • 8/10
    • A bug that prevented users from toggling between different member numbers within a session has been fixed.
    • The reservation details section will no longer appear blank or display information from a prior reservation.
    • Users were experiencing a bug where users “jumped” forward to a future month and then started using the scroll option for future months, making owners think there wasn’t availability. This bug has been fixed.
    • A bug that was showing "sales suites" in the Suite Type dropdown selection has been fixed
    • A bug that impacted login attempts for approximately 4,000 owners has been fixed
  • 7/26
    • A data push for Adobe Target is impacting personalized offers
    • When canceling your reservation online, refund payments via Paypal are not processing.
    • When using mobile devices, the waitlist match details modal is not allowing owners to the next step.
    • Booking Payment Options Step: Owners who have been grandfathered in are unable to proceed past the booking payment options step if out of the Housekeeping Services screen
      Availability Calendar page.
    • Booking Payment Options Step: Owners are experiencing challenges when attempting to proceed past the Booking Payments Options screen for WM Shawnee Village
    • Modify Nights Payment Options Step: Users who have not selected Housekeeping are not able to proceed past the Payment Options when using Vacation Credits
    • Monthly Availability Calendar: Available dates are not appearing when users scroll back and forth between months
    • Monthly Availability Calendar: Accessible Features are not displayed in the Club Pass Suite Details page.
    • The Contact form is not populating the phone number fields
Worldmark news
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