Resort updates.
Visit the resort updates page for relevent policies and information about specific resort locations. Traveling inside the U.S.? Visit the CDC Travel Planner for important updates and COVID-19 travel restrictions.
Cancellation policy.
All WorldMark resorts are open and currently welcoming guests. The standard cancellation policy is currently in effect at all resort locations. Specific resorts may temporarily extend their cancellation policy based on changes to local travel restrictions or temporary resort closures. View resort updates for specific cancellation policy changes, if applicable.
Get Vacation Ready.
Your resorts are open and Vacation Ready — and continuing to raise the bar for excellence in cleanliness. With enhanced health and safety protocols in place, cleaning teams need a little extra time to ensure your suite is ready for you.
Protecting your ownership.
Stay protected from timeshare scams, misleading advertisements, and fraud in this time of uncertainty. Visit the consumer safety page for further details about how to protect your ownership and avoid common scams, including those related to COVID-19. If you or someone you know has been targeted, please report it to the Scambusters team. If you’ve been financially impacted by COVID-19, visit the financial assistance page for information and available options.
Make travel updates online.
The quickest and easiest way to update your vacation plans is online, especially during these uncertain times. View "My reservations" to modify or cancel an existing reservation. When you’re ready to plan your next vacation, start exploring available destinations and resorts.
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