Resort updates.
For the full list of resorts and their current status, along with flexible cancellation exceptions and face mask requirements, visit the resort updates page. Traveling inside the U.S.? Visit the CDC Travel Planner for important updates and COVID-19 travel restrictions.
Cancellation policy.
Most resorts are open and excited to welcome owners on vacation! The standard cancellation policy is now in effect, with the exception of certain resort locations. Specific resorts may continue to temporarily extend their cancellation policy, with dates varying based on resort closures and local travel restrictions. View resort updates or visit the resort page for cancellation policy details.
Get Vacation Ready.
Your resorts are back open and Vacation Ready — raising the bar for excellence in cleanliness. With enhanced health and safety protocols in place, cleaning teams need a little extra time to ensure your suite is ready for you. Effective Sept. 3, 2020, one-night bookings have been suspended to better prepare for arriving owners and help you travel with peace of mind.
Protecting your ownership.
Stay protected from timeshare scams, misleading advertisements, and fraud. Visit the consumer safety page for further details about how to protect your ownership and avoid common scams. If you or someone you know has been targeted, please report it to the Scambusters team.
Make travel updates online.
The quickest and easiest way to update your vacation plans is online. View your reservation history to modify or cancel an existing reservation. If you’re ready to plan your next vacation, start browsing resorts, then visit the vacation planning page to book your reservation.
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