New Owner Website Enhancements — WorldMark by Wyndham

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YOUR WEBSITE WILL BE TAKING A QUICK VACAY

Your website will undergo maintenance on September 13 from 7 p.m. - September 14 at 12 a.m. PST . Thank you for your patience as WorldMark continues to upgrade your online experience.

9/27/23

Take a look at the latest updates to your owner website:

Enhancements:

WorldMark Pending Owners have a few more User Interface changes that will be rolling out soon. (Email trigger setup still being delivered)

Bug fixes:

A bug affecting the resort search component's ability to exclude unpublished/inactive resorts has been fixed.
A bug affecting the Owners' ability to pay their loans online after the 9/13 release has been fixed.
A bug affecting the confirmation of due being paid via Paypal has been fixed.

More improvements are on the way. Your club is continuously working behind the scenes to address your feedback and resolve technical issues. As the website evolves, please share your comments via the “Give Feedback” tab on the right-hand side.

Need help registering, finding availability, modifying reservations, or joining a resort’s waitlist? Head to the Navigating Your Website page for videos that show you how to do it all, step-by-step.

Other recent updates:

9/13
In response to owner requests, you now have the option to access a list of countries from a dropdown list on the Permission Addendum Form.

WorldMark Pending Owners will soon receive email triggers for same-day registration. A new User Interface will be rolling out soon.

The required zip code field has been removed for international users when a cash payment is required.

A bug affecting the dropdown feature on the Monthly Availability calendar for CWSP suite types has been fixed.

A bug affecting the Waitlist Requests and Allowed Length of stays has been fixed for owners
8/10
A bug that prevented users from toggling between different member numbers within a session has been fixed.

The reservation details section will no longer appear blank or display information from a prior reservation.

Users were experiencing a bug where users “jumped” forward to a future month and then started using the scroll option for future months, making owners think there wasn’t availability. This bug has been fixed.

A bug that was showing "sales suites" in the Suite Type dropdown selection has been fixed

A bug that impacted login attempts for approximately 4,000 owners has been fixed
7/26
A data push for Adobe Target is impacting personalized offers

When canceling your reservation online, refund payments via Paypal are not processing.

When using mobile devices, the waitlist match details modal is not allowing owners to the next step.

Booking Payment Options Step: Owners who have been grandfathered in are unable to proceed past the booking payment options step if out of the Housekeeping Services screen
Availability Calendar page.

Booking Payment Options Step: Owners are experiencing challenges when attempting to proceed past the Booking Payments Options screen for WM Shawnee Village

Modify Nights Payment Options Step: Users who have not selected Housekeeping are not able to proceed past the Payment Options when using Vacation Credits

Monthly Availability Calendar: Available dates are not appearing when users scroll back and forth between months

Monthly Availability Calendar: Accessible Features are not displayed in the Club Pass Suite Details page.

The Contact form is not populating the phone number fields

7/12
Some users are experiencing issues with the Reservations page switching between accounts.

Some users are unable to view their Vacations & Waitlist page. In addition, some users are having issues moving between the Waitlist page when using different member numbers.

CWSP resorts are not populating all suite types associated with the resort on the Monthly Availability Calendar page.

The Resort dropdown menu is not including all eligible CWSP resorts on the Monthly Availability Calendar page.

Some resorts are showing an "Unable To Proceed" error message while loading on the Monthly Avaiblity Calendar page.

Monthly Availability Calendar: Some resorts provide unexpected error messages when scrolling to future months on the Monthly Availability Calendar page.

When on the Resort Search Results page, if there are fewer than 10 available resorts, the results will not populate.

The Modify Nights button does not allow you to modify a reservation for same-day check-in.

On the Upcoming Vacations page, the modification or cancellation button does not appear.
6/27
You can now view all bookable suite types in the Monthly Availability Calendar, regardless of current inventory availability.

You now have the ability to book Smugglers Notch, Emerald Grande, or Dye Villas.

American Express cards will no longer be declined when booking or modifying a pre-existing reservation.

Improved booking performance for Worldmark Kihei, Worldmark Seventh Mountain Resort, and Worldmark The Canadian

Club Wyndham South Pacific (CWSP) resorts no longer display an "unexpected error" during booking.
6/14
Known challenges with the site:

Users' ability to book on the RCI site with the "RCI Confirm First" feature is currently not functioning.

The suite type dropdown on the Monthly Availability Calendar is not populating all suites at a resort.

Cash transactions cannot utilize a new American Express credit card; only saved American Express cards in users wallet can be used.

At this time, all CW resorts will show availability; however CW preferred resorts are unable to be booked online.

The Modify Nights button does not allow you to modify a reservation for same-day check-in.

An upcoming vacation does not provide an option for you to modify or cancel on the day of check-in.

Some users are unable to modify or view the complete details of any reservation using some logins.

Worldmark news

September 27, 2023

See what’s happening with your website.

Stay up-to-date on all the latest bug fixes, page updates, and enhancements taking place on your new owner website.

November 11, 2022

View the 2023 annual budget.

WorldMark Board of Directors recently voted to approve the 2023 WorldMark, The Club annual budget. See updated rates and fees.

October 14, 2022

Log in issues have been resolved.

Owners have reported issues logging in to their online account. The website has recently been updated and this is now fixed. If you are still experiencing issues logging in, please clear your browser’s cache and cookies and try to log in again.

October 13, 2022

Search for Club Pass resorts online.

Beginning this October, travel between clubs gets even easier. Make more vacation memories when you book Club Pass resorts online.

October 04, 2022

The Annual Owner Meeting is happening soon.

Meet other owners, get updates about your club, and vote for your WorldMark Board of Directors. It's all happening at the 2022 Annual Owner Meeting.

Get groceries delivered with Shipt.

Save time on vacation with complimentary grocery delivery service during your stay at select resorts.

August 01, 2022

6 reasons to use WorldMark by Wyndham Travel.

DIY may be the latest craze, but not everything in life should be done without help.

August 01, 2022

6 reasons to use WorldMark by Wyndham Travel.

DIY may be the latest craze, but not everything in life should be done without help.

Share Your Thoughts on the Board election.

Are you counting down the days until the annual election in October? Don’t miss your opportunity to Share Your Thoughts with your fellow WorldMark owners about election-related topics.

Learn more about resort deals.

Discover Inventory Specials and Monday Madness: two cash-for-travel offers that provide new ways to use your ownership.

You planned it, now help protect it.

Discover the benefits of travel insurance and pack some peace of mind for your next vacation.

Announcing your new hiking concierge.

Adventurers rejoice! You can turn your next WorldMark by Wyndham vacation into the ultimate hiking experience with the new Hiking Concierge program, now available at select resorts.

Renovations at WorldMark Sundance.

WorldMark Sundance is scheduled to undergo interior and exterior renovations in 2022.

February 09, 2022

Make tracks in Moab.

There’s a new way to explore the Mountain West U.S. Find out more about a new Associate Resort in Moab, Utah.

January 24, 2022

Check out your 2022-2023 Resort Directory.

Get the latest info about your club and resorts in the new 2022-2023 WorldMark Resort Directory. Head to the Publications & Newsletters page to dive in and start planning your family’s future memories.

December 20, 2021

Protect yourself against scams.

Stay vigilant of potentially fraudulent activity, especially if you’re contacted by a company claiming to represent your club.

December 17, 2021

See fee adjustments in store for 2022.

The WorldMark Board of Directors recently approved the 2022 WorldMark, The Club budget, which includes fee adjustments taking effect Jan. 1, 2022.

December 08 2021

4 ways to vacation beyond with RCI.

Bring your travel experiences to life with flights, car rentals, cruises, and affiliated properties around the world.

November 29, 2021

2021 memories with your club.

Celebrate all the vacation wins from this year and look forward to more future fun.

November 11, 2021

How to navigate your new website.

Find helpful tips, video resources, and frequently asked questions that will help guide you through the new WorldMark homepage.

November 03, 2021

Maintenance dues work for YOU.

Your maintenance dues keep your resorts in tip-top shape all year long. They cover everything from resort operations to suite upgrades to amenities upkeep.

November 01, 2021

Collect Your New Resort Pins

Get pinspired — resort pin collections are now at all of your WorldMark resorts. It's time to start pinning every memory.

October 01, 2021

Time for a resort refresh.

Stay up to date on closures, upgrades, and enhancements taking place at your resort properties this year.

September 14, 2021

September 2021 Board of Directors Update.

Get the latest club updates from your Board of Directors, including one-night bookings, the Annual Owner Meeting, and your refreshed WorldMark website.

September 07, 2021

Enter the Together Again 2021 Photo Contest.

Share a snapshot of you and your loved ones together again on vacation in the photo contest. Click below to see Official Rules and to enter.

August 24, 2021

Your rewards — elevated.

Your WorldMark TravelShare tier gives you access to exclusive perks and elevated status in Wyndham Rewards, and by extension, Caesars Rewards.

August 13, 2021

New guideline updates from the Board.

The Board of Directors recently approved new guideline updates that will take effect in the future. Learn about the upcoming changes.

Resort refresh in San Francisco.

WorldMark San Francisco is now reopen and ready for your next family vacation. Discover what’s new and improved at the resort.

In-room update: new bathroom amenities.

Your in-room bathroom amenities are getting an upgrade. Plus, get five all-natural hair care tips for healthy hair on vacation.

Vacation plan like a pro.

Travel is back and planning the perfect vacation has never been easier with WorldMark by Wyndham Travel.

Ready to play, driven to win.

Adventure is en route. The Key To Wyn Camaro is on a roll, making its way to resorts across the country. Keep up with this custom ride and all the pit stops along the way.

Policy updates to better serve you.

FAX Time and Elite Rental are coming together into one simplified program to help maximize resort availability.

Get the most out of Wyndham Rewards.

As a WorldMark owner, you have exciting access to the world's most generous hotel loyalty rewards program, Wyndham Rewards.

Vacation trends: Reasons to travel.

Did you know? Planning a vacation can substantially increase your happiness.

In-room update: Brew magic together.

Your WorldMark resort suites have you covered with all the comforts of home — and then some.

February 17, 2021

Introducing Travel + Leisure Co.

On Feb. 17, 2021, our parent company was renamed Travel + Leisure Co. and made its debut as the world's leading membership and leisure travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands.

February 09, 2021

New name, same great resort.

WorldMark is proud to be a part of the global movement for change around ingrained injustices.

January 27, 2021

2020 multiple reservations guideline change.

At a March 2020 special meeting, the Board of Directors voted to approve an update to the WorldMark, The Club guidelines for booking multiple reservations.

December 30, 2020

Your resorts are Vacation Ready.

With Vacation Ready cleaning and safety standards, your resorts are finding even more ways to keep you safe.

December 23, 2020

Flip through your 2021 Resort Directory Supplement.

A new supplement to the 2020-2021 WorldMark Resort Directory is now available.

December 16, 2020

WorldMark no-smoking guideline.

Following a successful pilot in Hawaii last year, the WorldMark® Board of Directors recently approved a no-smoking guideline for WorldMark, The Club.

December 16, 2020

Updated taxes on housekeeping.

Effective January 1, 2017, occupancy tax will be assessed on housekeeping charges at several WorldMark resorts.

December 16, 2020

Introducing Club Wyndham South Pacific.

Australia's largest timeshare company, WorldMark South Pacific Club, is being rebranded as Club Wyndham South Pacific.

December 07, 2020

Find your way back to paradise together.

WorldMark Elysian Beach Resort in St. Thomas, U.S. Virgin Islands, will officially welcome owners back this year, beginning as early as Dec. 12, 2020.

December 04, 2020

Channel your vacation spirit.

Many owners are excited about the addition of Moab, Utah to your resort portfolio — and WorldMark is, too.

December 04, 2020

22 new places to call home (away from home).

If you've never taken a peek at the destinations available through Wyndham Club Pass, now's the time.

November 11, 2020

See how TravelShare and TravelShare Elite are evolving.

The WorldMark by Wyndham TravelShare and TravelShare Elite program introduced higher credit level requirements for all tiers of membership.

August 11, 2020

Discover online booking with WorldMark by Wyndham Travel Online.

Whatever your vacation needs, you can now book them all online with ease through WorldMark by Wyndham Travel Online.

Make future memories together in Europe.

Stay up to date on closures, upgrades, and enhancements taking place at your resort properties this year.

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